This is one part of the UCS taxonomy chart with examples of UCS's that aggregate people's knowledge and expertise.
Best Buy's Blue Shirt Nation, an internal social network, allows employees to share information on various topics. Highlights include an employee produced video recommending 401(k) enrollment and insights into customer experience. Reputedly, most of the content is less explicitly work-oriented and beneficial to the company.
Billing itself as "people-powered customer service" it is a web platform for customers to help each other, and for employee reps to interact with customers.
The largest online DVD rental service, offering flat rate rental-by-mail and online streaming to customers in the United States. The Netflix Prize is a contest that offers $1,000,000 to the first person or team to improve the Netflix recommendation engine by 10%.
A leading provider of web-based customer relationship management (CRM) software. Their IdeaExchange asks users to provide feedback on the product offerings and make request for new product features. Users “vote” on the ideas – either by “Promoting” ideas or “Demoting” ideas.
Physician-only Sermo allows doctors to aggregate their observations, collaborate, and challenge each other, making it possible to spot trends sooner.
Threadless is a clothing company that sells t-shirts printed with designs that users submit and then vote on. Only the most popular shirts are printed, ensuring strong sales, and the company employs minimal full-time staff, making margins strong.
The world's best-known wiki is an encyclopedia larger than (and as accurate as) Encyclopedia Britannica, even though contributors are volunteers.
Yahoo Answers
Users can ask questions and get them answered. To ask a question, one must first accumulate points by answering questions.
New example (link)
A line or two about what this is, with a couple of supporting links
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